Communication is a central part of delivering healthcare and your work will require an array of skills for patient consultations, colleague handovers, presenting and teaching, and many more. The following modules equip you with such skills in relationship-building, delivering feedback and handling conflict. Additional topics help you hone your assertiveness, negotiating style and cultural communications awareness.
Modules in this course
|BMJ Learning courses||11 credits, 11:00 hours||This course is accredited to the combined value of the modules it contains.|