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30 minutes

GPs,GP trainees,Hospital doctors....

Risky Business: safe culture, openness, and transparency- Archived [?]

Encouraging openness in healthcare, and how to handle patients and families when mistakes happen.

This module forms part of the following courses:

Learning outcomes

On completion of this module you should understand more about:

  • How to encourage openness in health care
  • Maintaining effective relationships with patients and families
  • What to do when mistakes happen
  • What makes patients take legal action
  • How to make an effective apology.

Written by:

BMJ Learning clinical editors


 Gerald Hickson,  Stephen Ramsden,  Clare Bowen, Martin Bromiley....

Last updated

09 Jun 2010

Release date

09 Jun 2010


Accreditor credit Accreditation statement
BMJ Learning 0.5 credits, 0:30 hours BMJ Learning has assigned half an hour of credit to this module
Bhutan Medical and Health Council 0.5 credits, 0:30 hours Bhutan Medical and Health Council has formally accredited all BMJ Learning online modules for continuous professional development. Bhutan Medical and Health Council will accept the CME credit provided by BMJ Learning to any registered members of Bhutan Medical and Health Council for renewal of their registration.
Dubai Health Authority 0.5 credits, 0:30 hours BMJ Learning is approved as a CME resource by the Dubai Health Authority (accreditation number 0013/18)
Kuwait Institute for Medical Specialization 0.5 credits, 0:30 hours Kuwait Institute for Medical Specialization (KIMS) of the Ministry of Health, State of Kuwait is the authority responsible for organising all aspects of postgraduate training of medical practitioners and other health professionals in Kuwait. Users within Kuwait can claim 30 minutes or 0.5 credit per half an hour of learning completed.
Oman Medical Specialty Board 0.5 credits The Oman Medical Specialty Board accredits this module for 0.5 credit points under Category II
Royal Australasian College of Physicians 0:30 hours The RACP does not accredit CPD activities, but MyCPD Program guidelines state that fellows can claim a maximum of 50 credits per year for online learning under 'Category 6 - Other Learning Activities'.
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